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Our goal is to ship your order within 24 hours of receiving it.
Most orders received by noon EST are shipped the same day.
Your card is not charged until your order is ready to be shipped.
We will let you know as soon as possible if your order will be delayed more than a week, or if there are any problems or unforeseen delays.  Some orders may take up to 2 weeks to ship, but that is unusual.

We can send products anywhere in the world.  In the US, we usually use First Class or Priority Mail.  Overnight shipping is available for an additional charge, and must be received by noon EST by phone or email.  There's no sales tax for orders shipped outside Connecticut.  Our shipping charges are determined by the total dollar amount of your order, excluding applicable sales tax.

SHIPPING CHARGES
If your order is under $5.00 = $4.50
If your order is $5 - $14.99 = $6.50
If your order is $15 - $24.99 = $7.50
If your order is $25 - $49.99 = $8.50
If your order is $50 - $99.99 = $9.50
If your order is $100-$399.99 = $10.50
If your order is $400 - $699.99 = $24.95
If your order is $700 - $999.99 = $39.95
If your order is $1000 - $4999.99 = $59.95
If your order is $5000 - $9999.99 = $99.95

If your order is over $10000 = $199.95

Orders under $10 shipped to addresses in Connecticut will ship for a flat fee of $4.50.
Orders from $10-$99.99 shipped to addresses in Connecticut will ship for a flat fee of $6.50.
Orders from $100-$399.99 shipped to addresses in Connecticut will ship for a flat fee of $10.50.
Orders over $400 shipped to addresses in Connecticut will ship for a flat fee of $24.95.


INTERNATIONAL ORDERS will be shipped by surface or air mail, whichever you prefer. 
Because there are so many variables with shipping outside the US, the shipping charge when you place your order will show $0.  We will contact you with the shipping charges, options and new order total to get your authorization before we charge and ship your order.

SPECIAL SHIPPING
Need something in a hurry?  Email or call and we'll do what we can to make it happen.  Overnight orders must be received by us before noon in order to have a chance to go out the same day for overnight delivery.

SHIPPING PROBLEMS
We have had great success with the US Postal System, but every now and then, there is a problem.  Contact us with any issues and we'll do our best to resolve the situation as quickly as possible.